Terms and Conditions

Effective Date – 12th August 2020

1. Introduction

1.1 These terms of Use (“Terms”) apply to the use of PremaVote Software Application (the “App”). The App is made by Blue Ocean Consulting DMCC, registered as BLUE OCEAN CONSULTING DMCC (License number JLT-66752); the registered office is at Unit No: 239, DMCC Business Centre, Level No 5, Jewellery & Gemplex 2, Dubai, United Arab Emirates, and “you” or “your” refers to anyone who enters into a subscription for the PremaVote Software Application (“PremaVote” “us” “we” or “our” for short) and registered company number JLT-66752.

1.2 The App can be downloaded via Android and Apple IOS stores and is also available through the website me.premavote.com (the “Site”). It is to be noted here that The App does not support older versions of Android and Apple iOS; in this regard, the Site is to be visited for understanding compatible versions.

1.3 By installing the App, the User has given PremaVote the consent to use personal information according to the limitations of the Terms and Privacy Policy. PremaVote Privacy Policy has set some parameters defining how to use, manage, and store The User data. The User must read all the Terms and Conditions and Privacy Policy before installation of the App. If a clash of interest arises, the User must discontinue installing and remove the App from all the platforms.

1.4 PremaVote builds different versions of The App according to the company’s (“The Client”) needs. The Clients conduct events (“Sessions”) or projects (“Projects”). If the User is participating in such Sessions and Projects, they might be directed to install the App according to the program. It has to be noted here that if the Client sets any terms for participation, they are independent of the Terms and Conditions set by PremaVote for using the App.

1.5 If the User has stopped participating in the Session or Project, it is their duty to uninstall the App and shutdown their browsers for that particular Client. If the User is not participating in a specific Session or Project, the App can still be downloaded, and Surveys and Chats can be responded to.

1.6 Visa or MasterCard debit and credit cards in AED & USD will be accepted for payment.

1.7 The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

1.8 We will not trade with or provide any services to OFAC and sanctioned countries.

1.9 Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

1.10 Cardholder must retain a copy of transaction records and www.premavote.com policies and rules.

1.11 User is responsible for maintaining the confidentiality of his account.

2. Privacy Policy

2.1 The App holds Sessions and Projects where the User can participate in live Voting and polls, submit their questions, deliver feedback, and message directly.

2.2 The User’s interaction with surveys, their chats, and any other information shared via The App, which may include the User’s personal information, are collected by the Client. The information is collected and analyzed according to the Client’s Terms and Conditions and Privacy Policies and not that of the App or PremaVote. The User must always read the Terms and Conditions set by the Client. PremaVote or the App will distance itself and seek legal advice if such a claim arises where the Client exploits personal information.

2.3 As noted in clause 1.4 & 2.2, PremaVote will always process the User personal information according to their own Privacy Policies and Terms and Conditions.

2.4 User data is stored and secured in the USA.

2.5 PremaVote is a data processing company with an ISO 27001 certification. The data collected either through the App or the Site is always encrypted when coming through and beyond.

3. App Usage

3.1 PremaVote grants access to a personal, non-transferable, and restricted right to download the App. It is for the User’s personal and lawful use on their Mobile devices or their bowsers, as long as the User agrees and complies with the Terms set by PremaVote. The App is available for the User on a restricted license; all the rights and contents of the App are the exclusive property of PremaVote or the certified licensor.

3.2 PremaVote or the Licensor can cancel the license at any time without notifying the User. If the User sees the Termination notice, he/she has to uninstall the App immediately and discontinue use on the website as well. The User App can be disabled at any time by following the below-mentioned steps:

(a) On iOS – press and hold the application until a cross appears in the left-hand corner of the icon. Select the cross to delete the application.

(b) On Android – follow the sequence: settings>applications>manage applications. Select the application and then select “Uninstall”.

3.3 After removing the App and discontinuing on the Site, PremaVote and the Client will no longer be able to collect the relevant data. If the User wishes to participate in a research program again, he must download a fresh copy of the App accommodating that particular research or Project. Any information collected by PremaVote or the Client right up to the discontinuation by the User will be used in the future according to Terms and Conditions and Privacy Policies of both PremaVote and the Client.

3.4 The User must not change, modify or delete any copyright clauses or proprietary notices mentioned and within the App. Also, the User cannot under any circumstances distribute, reuse, publish, and re-post any of the content or any of its parts contained within the App.

3.5 If the User fails to conform to any of the Terms and Condition, PremaVote has all the rights to suspend/terminate any further services to such users, including suspension of all support for the App and accounts on the Site. PremaVote will always try and give a valid reason to the User for the suspension but will not be held accountable if such notifications are not sent if they disrupt commercial and business interests.

3.6 Please note that the User has to compensate and protect PremaVote against all such claims and make necessary settlements for all the damages, expenses, and legal fees incurred due to such accounts that compromise the App and PremaVote’s Terms and Conditions regarding usage.

3.7 The User has to understand that PremaVote and the App are made for use on computers and all handheld devices that comply with standard technical specifications and their compatibility. Before using PremaVote’s services and downloading the App, the User should browse the Site and understand the specifications and compatibility with their devices. Any damage, be it technical or physical, arising from compatibility and minimum specification issues, will not be held against PremaVote.

4. Warranties and Liability

4.1 All the content, functions, and features in the App are presented as it is and do not contain any warranties and are not represented by anyone. PremaVote also does not endorse any warranties and representations for a particular Session or Content. However, the information displayed in the App is always accurate, updated, and does not violate any third party rights. PremaVote does not guarantee that the functions of all the contents and their features would be error-free and uninterrupted. PremaVote will not be held accountable for any warranties that do not fall under these Terms and Conditions or as permitted by Law.

4.2 PremaVote, except for the damages, personal injuries, or death caused by their negligence, will not be held accountable for any such claims on the part of the User’s negligence and ignorance. Moreover, any loss occurring due to the User’s inability to use the App according to the Terms and Conditions will also not be entertained.

4.3 PremaVote takes considerable steps to ensure a smooth experience and make the App virus-free; however, if such an issue occurs where The User data and information is compromised due to a virus or any other such malicious activities, PremaVote and all the parties included in the development of the App will not be held accountable. Any document, image, file, and information downloaded by the User from the App resulting in such scenarios will also not be entertained by PremaVote unless under applicable and permitted law.

4.4 The App, when used on a mobile device, will use mobile data in the absence of any Wi-Fi connections. The data charges have to be confirmed by the User with their Service provider. It is very important to understand that PremaVote does not take any commissions or payments from any cellular and internet service provider as rewards. PremaVote will not be held responsible for any additional data cost incurred by the User when using the App on their mobile devices. Contact your service providers and understand the data cost that may occur while using the App on mobile devices.

5. Information arising from your use of the App

5.1 After installing the App on mobile devices, all the data, reports, and analysis (“Data”) of the User is the technical property of the Client and is owned by them. The Client is the Data Controller of the information and is authorized to do so under the General Data Protection Regulation and the Data Protection Act 2018.

5.2 PremaVote does not retain or store any data of the User concerning their usage of the App other than described in the company’s Privacy Policy.

5.3 At PremaVote, we understand that we are processing the User information on the part of the Client; therefore, all the data processed falls under the guidelines of the General Data Protection Regulation and the Data Protection Act 2018. All the regulations and legislations set by the Protection Act are strictly followed when processing the User data; any damage occurring due to the negligence of PremaVote in this regard will be properly explained and settled.

5.4 PremaVote does not inspect The App’s usage and is not obliged to use, collect, and analyze any Data relating to the User. However, PremaVote is not liable on the part of the Client if they consider using, collecting, and analyzing the User Data.

6. Acceptable Usage Policy

When accessing the Site or using the App, the User automatically has accepted PremaVote’s Terms and Conditions and will be responsible for the (Acceptable Usage Policy). The User must agree to the following:

6.1 The User is not allowed to exploit or modify any of the security licenses and protections on the Site or the App. This also includes re-registration by the User whose account and usage of the App was earlier terminated due to the violation of the Terms and Conditions of PremaVote and the App.

6.2 It is the User’s responsibility to keep their password and any data or personal information used to access the Site or the App confidential. Any loss occurring due to such negligence will not be held against PremaVote.

6.3 The User is advised to be always accurate with their information and should avoid misleading the Client or PremaVote.

6.4 The User should be very careful when using the Site or the App and should not breach any of the Data Protection Act clauses. Any international and local laws and regulations should always be followed when using the App or the Site as well.

6.5 The User shall always refrain from seeing, using, and distributing the personal data of any other person when using the App or Site without their consent. Failure to do so might result in legal proceedings from the aggrieved party; PremaVote will distance itself from such issues and matters.

6.6 The User should at all costs avoid discussing or promoting matters related to race, religion, sexual preferences, marital status, disability, family system, or any other moral issues that may lead to hate speech.

6.7 The User should avoid name shaming and defamatory remarks when using the Site and the App.

6.8 The User should avoid harassment or use of abusive language during the Sessions or Projects and should promote a friendly and healthy environment.

6.9 The App and the Site are to be used responsibly and should not be used for any unlawful or fraudulent activity or promote them.

6.10 The User has to be vigilant and should, at all cost, avoid using the App or Site that may harm or attempt to harm minors.

6.11 The App and the Site are to be used fairly and the User should avoid uploading anything that contains viruses, time bombs, Trojan horses, spyware, keystroke loggers, adware, and all such harmful deeds. PremaVote and the Client have the right to initiate legal proceedings against Users found in breach of this clause.

6.12 The User is responsible for informing PremaVote if they are aware of any breach by them regarding the Terms and Conditions and Privacy Policy. PremaVote will take necessary actions and direct the User in rectifying such mistakes and issues.

Who Uses PremaVote

MULTIFRAMES

BLUE OCEAN CONSULTING

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